Privacy Policy

1. Introduction

TechStore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.techstore.com, make a purchase, or interact with our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Create an account or register on our website
• Place an order or make a purchase
• Subscribe to our newsletter
• Contact us via our contact form or customer service
• Participate in promotions, contests, or surveys
• Leave reviews or ratings

This information may include:

Information Type	Examples
Contact Information	Name, email address, phone number
Shipping Information	Delivery address, city, state, postal code
Account Information	Username, password, preferences
Order Information	Purchase history, product reviews
Communication	Messages, inquiries, feedback

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device type (desktop, mobile, tablet)
• Search queries used within our website

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Order Processing and Fulfillment

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Coordinate delivery with shipping partners
• Process returns and refunds

3.2 Customer Service

• Respond to your inquiries and support requests
• Provide technical assistance
• Handle warranty claims

3.3 Communication

• Send promotional emails and newsletters (with your consent)
• Notify you about product updates, offers, and discounts
• Send important service-related announcements

3.4 Improvement and Analytics

• Analyze usage patterns to improve our website
• Personalize your shopping experience
• Develop new products, services, and features
• Conduct research and analysis

3.5 Security and Legal

• Detect and prevent fraud and unauthorized access
• Ensure compliance with legal obligations
• Enforce our terms and conditions

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Shipping and logistics partners (for delivery)
• Email service providers (for communications)
• Analytics providers (for website analysis)
• Cloud hosting providers (for data storage)

These providers are contractually obligated to protect your information and use it only for the specified purposes.

4.2 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or when we believe disclosure is necessary to:

• Comply with applicable laws or legal processes
• Protect the rights, property, or safety of TechStore, our users, or others
• Detect, prevent, or address fraud, security, or technical issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change via email and/or prominent notice on our website.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

5.1 Types of Cookies We Use

Cookie Type	Purpose
Essential Cookies	Required for website functionality and security
Performance Cookies	Help us improve website performance
Functional Cookies	Remember your preferences and settings
Analytics Cookies	Understand how visitors use our website
Marketing Cookies	Deliver relevant advertisements

5.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete all or specific cookies
• Block cookies from all or specific websites
• Block third-party cookies

Note that blocking cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

• SSL/TLS encryption for data transmission
• Secure password hashing (bcrypt)
• Regular security assessments and updates
• Access controls and authentication
• Secure data storage with encryption
• Regular backups and disaster recovery procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information:

7.1 Access and Correction

You can access and update your personal information through your account dashboard or by contacting us.

7.2 Deletion

You can request deletion of your account and personal data. Note that we may need to retain certain information for legal or legitimate business purposes.

7.3 Marketing Communications

You can opt out of marketing emails by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your preferences in your account settings
• Contacting our customer service

7.4 Data Portability

You can request a copy of your personal data in a structured, commonly used format.

8. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us