Terms and Conditions

1. Acceptance of Terms

Welcome to TechStore. By accessing and using our website (www.techstore.com), you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

We reserve the right to modify these terms at any time without prior notice. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

2. User Accounts

To access certain features of our website, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, not current, or incomplete, or if we suspect fraudulent or illegal activity.

3. Products and Pricing

Product Information

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition in accordance with our Returns Policy.

Pricing

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice. However, prices at the time of order placement will be honored for that order.

Price Errors

In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price. If your order is affected, we will notify you promptly and offer you the option of:

• Receiving a full refund
• Purchasing the product at the correct price

Product Availability

Product availability is subject to change without notice. We reserve the right to limit quantities and to discontinue products at any time. We will notify you if a product you ordered becomes unavailable.

4. Orders and Payment

Order Acceptance

Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including but not limited to:

• Product availability
• Errors in pricing or product information
• Suspected fraud or unauthorized transactions
• Credit or payment issues

Payment Methods

We currently accept Cash on Delivery (COD) as our primary payment method. The full amount including any applicable shipping charges must be paid at the time of delivery. Please have the exact amount ready if possible.

Order Confirmation

Upon placing an order, you will receive an order confirmation email. This email does not constitute acceptance of your order; it merely confirms that we have received your order. Acceptance of your order occurs when we dispatch the products to you.

Order Cancellation

You may cancel your order before it has been shipped by contacting our customer service. Once an order has been shipped, it cannot be cancelled but may be returned in accordance with our Returns Policy.

5. Shipping and Delivery

Delivery Areas

We currently deliver to addresses within India. Some remote areas may have limited delivery options or additional charges, which will be communicated at the time of checkout.

Delivery Times

Estimated delivery times are provided for guidance only and are not guaranteed. Delivery times may vary based on:

• Product availability
• Shipping destination
• Weather conditions and natural disasters
• Carrier delays
• Public holidays and festivals

Shipping Charges

Shipping charges are calculated at checkout based on the delivery address and order total. Orders above a certain value (currently ₹999) may qualify for free shipping.

Risk of Loss

All items purchased from TechStore are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

6. Returns and Refunds

Return Period

You may return most products within 7 days of delivery for a full refund, subject to the conditions below.

Conditions for Return

To be eligible for a return, products must meet the following conditions:

• Products must be in original, unused, and undamaged condition
• Products must be in original packaging with all accessories, manuals, and documentation
• Original invoice must be provided
• Products must not have been registered for warranty with the manufacturer
• No physical damage or signs of use

Non-Returnable Items

The following items cannot be returned:

• Software, downloadable products, or opened media (CDs, DVDs)
• Products with broken seals or tampered packaging
• Products damaged due to misuse, negligence, or accident
• Consumable items that have been used
• Custom-ordered products

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved:

• Refunds will be processed within 7-10 business days
• For COD orders, refunds will be made via bank transfer to your provided account details
• Shipping charges are non-refundable unless the return is due to our error

7. Warranty

Manufacturer Warranty

All products sold on our website carry the manufacturer's standard warranty. Warranty period and coverage vary by product and manufacturer. Please refer to the product documentation for specific warranty terms.

Warranty Service

For warranty claims, you may contact either:

• The manufacturer directly using the contact information provided with your product
• Our customer service team, who will assist you in processing warranty claims

Warranty Exclusions

Manufacturer warranty typically does not cover:

• Damage caused by accident, misuse, abuse, or unauthorized modifications
• Normal wear and tear
• Damage caused by improper installation or maintenance
• Cosmetic damage that does not affect functionality
• Damage from liquid, acts of nature, or external causes

8. Intellectual Property

Website Content

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of TechStore or its content suppliers and is protected by Indian and international copyright laws.

Restrictions

You may not:

• Reproduce, distribute, modify, or create derivative works of any content
• Publicly display, publicly perform, or republish any content
• Download, store, or transmit any content except for your personal, non-commercial use
• Use any content for commercial purposes without our prior written consent

Trademarks

The TechStore name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of TechStore. You may not use these trademarks without our prior written permission.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TECHSTORE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the website
• Any conduct or content of any third party on the website
• Any content obtained from the website
• Unauthorized access, use, or alteration of your transmissions or content
• Statements or conduct of any third party on the website

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR ₹10,000, WHICHEVER IS LESS.

Indemnification

You agree to indemnify, defend, and hold harmless TechStore, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with:

• Your use of the website
• Your violation of these Terms and Conditions
• Your violation of any rights of another person or entity

10. Contact Information

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.